Boomers, Should You Use Gadgets to Spy on Loved Ones?

Recently, here in my home state of New Jersey, an appeals court ruled that it was just fine for a woman to put a GPS tracking device in the couple’s jointly owned car to spy on her spouse.  A N.J. court also ruled that police can use cell phone signals to track suspects without having to get a warrant.

Both cases, in my mind, are two sides of the same coin. Most of the mobile gadgets we use today have the ability to pinpoint their locations.  In addition, you can buy lots of cameras and gadgets that do the same thing, like monitor car use for teens, for example. The question is: should you take advantage of these capabilities and use them to spy on your significant others or your children?

The idea for this blog post came in part from a newsletter article by my colleague,  J.Gerry Purdy of MobileTrax, who discussed his negative reaction to an ad from Brick House Security “offering a number of different hardware and software products clearly designed and being sold to people who want to spy on their spouse, kids or significant others.”  Gerry doesn’t recommend spying in the least. He calls it “intent to gather information without the other person’s consent,” and an invasion of privacy.  

He says that if your relationship is “tenuous or, even worse, on the rocks, I recommend you talk about it rather than resort to using spyware. It basically gets down to building your own self-esteem and trusting in your relationship, so that you don’t worry about with whom your spouse is communicating or meeting.”

I have to agree, although I think there are exceptions to this rule. Would you read your kid’s diary or journal? I never did, if they even had a diary. I was adamant about letting them keep private things private. Yet, if I had suspected drug use or other harmful, illegal or life threatening activity, I probably would have violated my own rule. They knew that I would not spy and that I expected responsibility on their part in return.  Of course, I did look at any papers that were left open for all to see on computers. I wasn't a saint.

Yet, in this day and age, I don’t fault parents who put tracking and limiting software on their children’s computers as many police and school officials suggest. I have a friend who monitors her daughter’s computer use closely, and I understand that she is afraid of the predators out there and not sure about her daughter’s judgments. 

However, my friend’s daughter knows that her computer is being watched. She’s been informed that her mom will read her text messages too. She is not being spied on per se, because she knows she is being monitored. Yet I worry if monitoring too closely will create a person who cannot make significant judgments about right and wrong. Like the high school kid who has never taken a sip of wine and then goes to college, only to over indulge in alcohol, will kids who are sheltered from the dangers of the internet be able to cope when restrictions are taken away?

As to police reading texts and emails, I have mixed feelings. I’ve always wondered why electronic communications like email, texting and wireless phone calls are not subject to the same stringent protection of privacy requirements as are land lines and “snail mail,” but they are not. It’s a Federal offense for someone to open your postal mail. It’s not for someone to open your email. (I've been called to task here. Apparently, under some circumstances it CAN be a federal offense! Lawyers out there, please correct me.)  If illegal activity is transacted via postal mail, the police would need a warrant to open it. In the case of a civil case, they would need a subpoena. Both of these are difficult to obtain, protecting people against misuse. Yet with email, the police can start and build investigations with fewer hurdles.

This distinction makes it easier for police to track illegal activity being carried out by texting and over cell phones. And it makes it easy for court cases to hinge on emails that were sent.  All of that seems like an invasion of privacy to me, whatever the legal reasoning behind it.

My colleague Gerry Purdy says that using spyware destroys trust in relationships. “On some level everyone has experienced the destruction of trust in a relationship. I can tell you from experience that it’s better to have an open and trusting relationship than to destroy trust with gadgets.”

Along with Gerry, I urge you to “Use mobile technologies to build relationships not destroy them.”

My thanks to Gerry Purdy for his inspiration for this post.

How to Opt out of Personalization on Google

I'm writing this blog post as a result of a conversation I had a few weeks ago with a cousin who felt that some of the personalized ads that were following her on Google were downright creepy. Google calls this "Interest-based advertising." In truth, I've found it a little disconcerting too.  I once looked up a certain kind of shoe and then later, when I wasn't thinking about shoes, received an ad for a local shoe store. It felt a little weird, like someone saying to me, "Hey Esther, I know you wanted shoes yesterday so I found some for you today."

Anyway, I promised my cousin that I would figure out how she could "opt out" of interest-based ads, and then let her know. What I didn't realize was that it would be difficult to fulfill this promise. Thank you to my daughter for helping me locate the right pages to point to for this blog post.

The best way to get to this function is to search for "Google Ad Preferences" on Google. Click on the exact match to that phrase and you'll go to this page.  Here is a screenshot of the page:

As you can see, this page shows you what categories of interests Google has associated with you. It also allows you remove certain categories of ads to be delivered (or "served" as it is called in the industry). For example if one of the categories of ads Google has chosen for you is banking, and you don't want any banking ads, you can ask to be removed from getting them by clicking the "Remove" button.

You can also press the "Opt Out" button, and be removed from all personalized ads provided by Google. You have to realize that Google doesn't want you to press that button, but it is your right to do it. Google believes that by personalizing the ads to your demographic profile, it is "serving" you ads you'll like better than random ads. Here is the screen that you'll see when you've successfully opted out of these ads. Doubleclick is the name of the company Google bought that brings you this technology, and is now Google's personalized ad division.

On the page above, Google warns you that you have to "Opt Out" on each browser that you use. So if you use more than one browser likelike Internet Explorer, FireFox, or Safari or if you use more than one computer, you will have to "Opt Out" on each browser on each computer. Google tells you how to "Opt In" again. And Google explains that you may not be permanently "Opted Out." To permanently "Opt Out," you have to download some software from Google at this page:

In addition to taking action to restrict personalized ads from Google, you can head to the webpage for an organization that lets you opt out of personalized ads from a number of advertising networks and companies. The Network Advertising Initiative doesn't let you opt out of ALL internet advertising; it simply lets you opt out from seeing advertising that is tailored to your web preference and usage patterns.

Here is a screenshot of the Network Advertising Initiative page.  A tool on this page looks at the browser you are using and detects if you have a "cookie" from each of the initiative's members. It tells you, and you can choose to "Opt Out" individually, or by choosing "Select All," "Opt Out" of them all.

My cousin didn't mention it, but maybe she was annoyed by the personalized ads in her G-Mail account as well. I'm told that there is no way to completely opt out of personalized ads here, but to opt out of those that are formed by using the collective information in your emails, you need to take a different route. First locate the little star next to your name in the upper right hand corner of your G-Mail Account.

Now click on "Mail settings" and make sure you are on the "General" page. Scroll down the page until you get to this:

If you want to "Opt Out" of these personalized ads, simply click "Don't use these signals to show ads." Even after you do this, you may still get personalized email messages based on the email you are reading. Google thinks that the ads could be of interest to you and on the Learn More page, will try to convince you to allow it to use signals to predict the kinds of ads you'd like to see. The company says: " if you’ve recently received a lot of messages about photography or cameras, a deal from a local camera store might be interesting. On the other hand if you’ve reported these messages as spam, you probably don’t want to see that deal."

Of course, Google thinks that all rational people will take the time to report all spam. In fact, many of us just ignore it. When I get an email from a company I know is legitimate, but the offer isn't of interest to me at this time, I don't report it as spam. I might want to see other offers from that company.  Yet I'd be annoyed to see an ad in my email for something similar to the offer I'd ignored, simply because I didn't report it as spam.

Personalized or interest-based ads may be something you are happy about receiving. However, for those of us like my cousin, I hope this information gives you a way to make your web surfing and email experiences more pleasant.

Kinder and Gentler Gadget Use

I recently came across a column by Lewis D. Diuguid in the Kansas City Star entitled "Gadgets too often stop us from enjoying life." Mr. Diuguid recounted many moments in which he found tech  intrusive: a man distracted from being in the moment with his wife in the movie theater, checking emails on a smartphone; parents talking on the phone in the car, ignoring their children; board meetings where devices left open on the table make annoying noises announcing the arrival of new messages.

Writing about these constant interruptions and distractions, Mr. Diuguid asks that we "put them (devices) to the best possible use for ourselves, our families and this community." In other words, he wants us to stop and think before we take out a smartphone or other device when we are in a social setting.

So where do I stand on this issue? I love technology but Mr. Diuguid isn't wrong here, especially as he gently admonishes us to interact with each other in person as much as we can. I've run into these situations myself. Out with a group of friends I rarely see, a couple spent time distracted from conversation, checking for texts from their grandchildren. Out to dinner, one couple I know constantly takes calls from their children. On the beach, someone is always conducting business in a loud voice when others want to relax.

I recently had a conversation with a friend whose sister uses a DVD player and headphones to keep her child quiet during a restaurant meal. I remember and understand: children are a challenge in a restaurant. My own kids were quite high maintenance and we brought a bunch of toys and workbooks along to help them cope with what can be a long time sitting for a little one. However, we also talked to them. They remember the science starter questions we brought along with us and how my husband taught them math and reading while waiting for chicken nuggets.

At home,  I must say I wasn't above parking the kids in front of Sesame Street and yes, even Power Rangers and Ghostbusters when I was exhausted or was trying to get a bit of writing finished. But that wasn't all I did. I tried to engage my children, and I bet you did too.  How are children going to learn how to behave and carry on conversations with adults unless we go through the painful process of helping them learn?

I noticed that digital gadgets were isolating as soon as digital music players became popular and my teenage children had them. Now, when we took car trips, they wouldn't complain as much. However, car time was the time when we really talked. We played car games and interacted, and they got silly and it was fun. Now we had nothing but silence between us.

A friend of mine who still has a teenaged son, says his son doesn't go out to ball games with his friends. Nor does he go over other kids' houses to watch the game on TV. Instead he sits at home and watches alone, sometimes on TV, sometimes on some other device, but interacts with others during the game, texting. Is this isolating behavior? I really don't know. Something is changing in the way we interact with others.

And in some ways this change is very, very good. I've written before about how the iPad can help the isolated elderly and disabled keep in touch with others. It certainly helps me. I don't like to "sit on the phone" but I'll write a quick email to let someone know I've been thinking about them or I'll update my Facebook status to reach out to my extended network of friends. 

Everyone here knows that I am a big proponent of technology. There is nothing I like better than being able to download a book at a moment's notice, use GPS to find where I'm going, or consult Google to figure out an answer to a question I have.

However, as Mr. Diuguid reminds us, "gadgets come and go...What counts, what must endure are relationships we forge with one another."

Posting Pictures and Albums to Facebook and Picasa

As you know, since I talked about it in my last post, I recently uploaded some pictures of my children's graduations to Facebook.

For my friends who aren't on Facebook, I uploaded the photos to Picasa. Picasa is the Google photo sharing site, and it is free as long as you don't exceed its limits. Google also has Picasa photo editing software you can use that straightens pictures or sharpens them easily. I find it much simpler to use than Photoshop, although it doesn't offer the tools serious photographers need.

Right now Picasa gives everyone more than a gigabyte of storage. You'd think that would be enough, right? I'm about half way to reaching that mark right now. Buying more storage is cheap, however. Google will charge you $5/year for 20GB.

As it turns out, it's very easy to post pictures and albums to sites like Facebook and Picasa, and to keep them private. Also, don't worry that you are going to lose your pictures should these online sites ever go out of business. You'll still have the photos on your computer. That is, if you've mastered the art of moving pictures from your devices to your hard drive.

Some of you Boomers reading this will laugh at this last line and others will recognize yourself in this. I don't know how many of my friends are waiting for someone tech savvy to "take" their pictures from their cameras and put them on their hard drives. This is easy folks, as long as you remember which cord came with your camera!

Usually all you have to do is attach one end of the cord to the camera and the other end to the USB port on your computer. I know, the place to attach the cord on the camera may be hidden in a compartment. You may have to ask someone the first time you try to find it. Or look at the book that came with your camera. Then just find an empty USB port on your laptop or desktop, and plug the cord in. You might have to turn your camera on to get the process rolling.

Depending on what software you have on your computer, the next steps could be simple or hard. In the best of all worlds, the computer will automatically upload the photos onto your system's hard drive. You'll see them zip by on the screen and into your system. Otherwise you may be prompted to start the uploading process. You also may be asked which one, of a number of programs, you want to handle the transfer. Nothing you click here is wrong. Usually, I let Microsoft handle the transfer process.

You might also be asked where on the disk you'd like to place the pictures. Some people designate a photo sub-folder in their Documents folder on their hard drive and others might prefer to have the photos delivered to a folder on their desktop.

Here's where some people get stuck: The system sometimes asks you if you want to erase the camera's data card after you've uploaded the pictures. That is entirely up to you. If you are afraid of losing the pictures, don't click erase. You just might need to buy a lot of storage cards for your camera.

(There are other ways to "get the pictures off of the camera." You can take your camera card to one of those machines in a pharmacy or Target, put the card in the matching slot, and get your pictures that way. That will create print copies of the pictures on the card, although that's not the primary subject of this post.)

After I've transferred the pictures from the camera to the computer, uploading to a site like Picasa couldn't be easier.  Go to Picasa and sign up. Then you'll be asked if  you want to upload some pictures. It used to be that you could only upload 5 pictures at a time. Now you can upload as many as you want.  This is what the uploader looks like:

Notice that you can restrict access to the pictures to "Anyone with a link." That way, only the people to whom you email a link will see your pictures. Since I don't think my pictures should be made public, I choose to restrict access. Choose a title for your album. I usually choose a descriptive title along with the date.  Here is the folder that includes one of the pictures I sometimes us as my head shot.

Press "Continue" and you'll be confronted with a dialog box which will instruct you to find the folder on your computer that  you want to upload. This is usually the folder that you stored the pictures in earlier.  Find it and select "Open" and the process should begin.

The process for uploading photos to Facebook is easy too.  At the top of your Facebook page you'll see this box. Click on "Photo" and you'll see these options:

If you choose the Upload a Photo tab from your hard drive you get this window:

Click "Browse" to find the photo you want and then click "Open." You've just added a picture to Facebook. Adding an Album is simple too. Just click on Album and Facebook provides this hint:

As Facebook says, you can select multiple photos from your computer by holding down the Control key. Or you can use their "Simple Uploader" which asks you to name the album first. Notice that I only share my albums with my friends.

I named my album : Sample. Click Browse and find the photos you want to upload to Facebook. Then click Upload Photos.

 

And that's about all there is to it. Give it a try yourself, and enjoy sharing photos of your important events with friends and family, without having to send out multiple emails to each.

On the Road --Everyday Gadget Use

I'm just one Baby Boomer and last week I was on the road up and down the east coast for graduations. In between the two graduations I attended a professional conference. I expect that my life is a lot like yours. Boomers are ever moving, whether visiting children and grandkids or traveling for fun. However, this time I was amazed at how many times I used some gadget or my iPhone to help me out while I traveled and even at the conference. Here are some of the ways I used technology:

• GPS -- The GPS navigation in my car was a life saver. When I booked the hotels for this trip I was a little bit late (graduation day hotels are often booked a year ahead of time) and the hotel in Maryland I found was a bit out of the way.  My GPS got us to the hotel for graduation and to the graduation ceremony with no problems.
• Blackberry navigation -- Once, we found that the GPS that came with the the car wasn't updated with all of the local streets located inside the University of Maryland campus. My daughter brought out her Blackberry and we were able to use that to navigate the campus and find our way to specific buildings.
• Hotel Reservations -- First, I made my reservations online, once using a hotel site and once using one of the travel sites like Expedia, Orbitz or Hotels.com. I kept a copy of my hotel reservation on my phone, just in case, so I could check to make sure I was being charged correctly. I admit, I also printed it out.
• Finding Restaurants -- In one case we were looking for Gluten-free restaurants in Boston. First we used Google online to find one, simply by keying in the words Gluten free + Boston. Then we used one of the many review sites (I can't remember if it was Urban Spoon, Open Table, or Yelp) to find out what people thought of the place. I made reservations using Open Table.
• Taking some pictures -- The battery in my husband's fancy Nikon camera wasn't charged when we went to use it in Maryland, so I took out my iPhone and took some pictures with the phone. They weren't the best pictures I've ever taken, but they were better than not having a record of these important memories. I can't wait for the day when the iPhone has a really good camera in it.
• Sending photo messages -- I sent one of those pictures, of my niece and her husband participating in our festivities, directly to my brother-in-law's iPhone through photo messaging. That was cool. I've used photo messaging before, but this was a terrific way to send the picture.
• Texting -- The phone reception in each of the graduation venues was terrible, but we all kept in touch by texting. Somehow the texts went through when the phone calls wouldn't.
• At the conference -- I used my iPhone to record presentations and take pictures of events. The little record app that came with the iPhone did a great job. I wrote about this record app when I first got my phone.

This was just a short list of all the ways technology helped me enjoy these special days.  We were at dinner with relatives when one of my husband's cousins jokingly said to me, "now what will you do? Put your pictures up on Facebook?" He thought he was being funny. Well, that's exactly what I plan to do, as soon as I have them together. And that should give me some fodder for a future post.

Change your Passwords, Boomers

I recently extolled the virtues of password managers to help us remember all of our many and varied passwords. As I said in that post, I really can't remember every password I've created. Some people even use the same password for everything, taking a risk with their security.

This morning I received a message in my inbox that LastPass, the company I used as an example of an excellent password manager, may have had its master passwords breached. Here is the text of the message. If you took my advice and actually downloaded and used LastPass, then you probably got a message like this too:

Dear LastPass User,

On May 3rd, we discovered suspicious network activity on the LastPass internal network. After investigating, we determined that it was possible that a limited amount of data was accessed. All LastPass accounts were quickly locked down, preventing access from unknown locations. We then announced our findings and course of action on our blog and spoke with the media.

As you know, LastPass does not have access to your master password or your confidential data. To further secure your account, LastPass now requires you to verify your identity when logging in. You will be prompted to validate your email if you try to log in from a new location. This prompt will continue to appear until you change your master password or indicate that you are comfortable with the strength of your master password.

Please visit https://lastpass.com/status for more information.

Thanks,
The LastPass Team

My suggestion to everyone who read my blog and downloaded LastPass: change your master password. It's easy to do. At the top of your web page you'll find the star symbol that represents LastPass.

This is how the LastPass symbol looks on Google:

Click it and this popup will appear:

Log in to the site with your current Master Password. Unfortunately I can't show you this part because it would breach my own security! Once you've logged in, go to Account Settings. A blue window will popup with  your current password information. Click on Change Master Password and follow through with the steps given there. You'll be asked to create the password, and repeat it, and provide some memory hints so you can remember it. That's really all there is to it.

This company and the others out there like it provide a valuable service, but even companies that spend lots of money and time creating ways to circumvent hackers can sometimes be vulnerable. LastPass got the word out to the press and to the public fairly fast, as soon as the company confirmed that there were problems.

Am I sorry that I told you about password managers? No, I'm not. I will continue to use them because they save me time and effort at individual sites. The bottom line: you do have to be careful to take reasonable action if you hear that a password manager has been hacked.

An App By Boomers For Boomers: Eye Reader

At least one small company out there is creating apps that take Baby Boomer needs seriously and maybe the reason is this: the company is being run by a 1972 graduate of Texas Tech. If you do the math, you'll know that the engineer creating these apps, Gerry Lavender, is a Boomer himself. His muse and business partner is his wife, Carol.

In a recent interview, Carol told me that she and her friends came up with the idea for a line of “Silver Apps” that would address Boomer needs and then asked Gerry to implement the ideas. Gerry, who has been a computer consultant and programmer for years, works from his home in San Antonio, Texas and calls his company NetSoft. The first app from Gerry and Carol's collaboration is called EyeReader, an ingenious little program that costs $1.99 in the Apple App Store. Fair warning. The EyeReader app only works on the iPhone 4 right now.

The EyeReader app shines an LED light on a page and the phone's illuminated screen magnifies (up to 5 times) the print you want to read. It's perfect for small print on menus in dark restaurants, medicine bottles, footnotes etc. As one of the founders told another interviewer, “ you might forget your reading glasses, but you always have your phone with you.”

I don't have an iPhone 4, but three members of my family each have one, so I asked to borrow a phone to try out this app in person. I downloaded the app from the app store directly to the phone:

This is NetSoft's picture of this app at work:

And here is a picture my son took of the app looking at a yogurt label: Note that you can't get the whole label in one shot. You have to move the phone around to find the particular items you want to magnify and light up.

And here is another shot of a medicine label:

I tried out the app on a Playbill I received for a play I recently attended. I'm always frustrated when I attempt to read the small print in those things. All you have to do is open the app and aim the phone at the area you want to read. It’s pretty simple, although I have to admit it took me a little practice and patience to make this app work to my satisfaction. However, it was worth the effort. Once I figured out how to maneuver the iPhone and expand the magnification, I was able to clearly read what I wanted to read. The key: you need to take two fingers and spread the image on the phone's face to see maximum magnification.

I found myself wondering why the EyeReader wasn't available for the iPhone 3GS, and Carol explained that until the light was on the same side of the camera as the lens, the app couldn't combine both light and magnification. With the iPhone 4, and its two cameras, you have that combination. 

So what does the future hold for the Silver Apps? Right now, Gerry is porting the app to Android phones and a finished product should be available for those users soon. In addition, a magnify only version will be available for the iPhone 3GS. 

Also, the duo is cooking up some additional apps designed for our generation. Those of us who have diminished hearing, but don't quite need a hearing aid, probably will like an app NetSoft is creating that combines Bluetooth with the phone to amplify hearing. You'll put a Bluetooth bud in your ear, tap the app on the iPhone and the phone will amplify the sounds in the room for you.

Another upcoming app creates a password protected lock box for all your prescription information. No more showing up at the doctor's office without your list of medications. The list will be on your phone where you can't forget it. I know quite a few younger people that could use something like that too! Another app will make use of the GPS info on your phone to help you find your car in a parking lot.

I can't wait to see what they come up with next. And I'm happy to see Baby Boomers actually inventing the apps aimed at our generation.