Tuesday, September 29, 2009

Gaslighted by the Apple iPhone

I'm just a boomer, but everything Apple does is supposed to work right the first time right?  Wrong. I guess I've been brainwashed by their commercials.

Apple has a voice memo application that comes with the iPhone 3GS. It's handy to use to make notes to yourself. If you're like me you'll want to use it all the time to leave yourself messages about where you put the keys or where you parked the car at the airport or mall.

Anyway, I liked this feature when I finally learned how to use it. Who knew the little red circle under the microphone had to be pressed to make a recording? When you press it using the touch screen a meter appears and you know you are recording. At the same time, the button turns into two little red lines. But doesn't that usually indicate pause? Well, yes it does in many other places, but on the iPhone it means you are recording. I can learn this! I really can. Actually, you do hit the button with those two lines on it to pause.

Then how to do you play back? That was really hard to figure out. There's another gray button that takes you to the list of recordings you've made. To play back you touch a little arrow on the left of the recording you want to hear. Only sometimes it works and sometimes it doesn't!

Oh, Apple, my Apple, how can you do this to your boomer users?  When I first ran into this, I felt as though I'd been gaslighted!

But I knew what to do. I went out on the web for a solution, that is, I searched Google for problems with Apple's voice recorder application. Someone suggested turning the iPhone off using the button on top of the phone (held down for a couple of secs) and then restarting the phone. It worked. The recordings miraculously began to play. Alas, this fix doesn't last. Before you know it, you are pressing the arrow and nothing happens.

There are all kinds of suggested software repairs out on the web for this glitch, but I'm not phone software savvy. I'm just a user who wants to use my voice application the way it was intended. Oh, Apple, help us boomers, and fix the voice memo problem. Thank  you.

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